Frequently Asked Questions
What are your hours of operation?
Monday - Friday 9:00 a.m. - 4:00 p.m.
When will my order ship?
All items are handmade at the time orders are placed. When herbs are stocked, orders are shipped within 1-5 business days.
Will I get my tracking details?
How long does shipping take?
Domestic orders: Please allow 3-7 business days for delivery.
My tracking details say my order was delivered but I did not receive it.
I received my custom blend. How do I take this tea?
Can I change my order?
Can I change my shipping address after my order is placed?
I received my order damaged. What do I do?
Can I return my order?
No. Unless your item(s) had been delivered damaged or you received the wrong item(s) than initially ordered, we do not accept returns.